Privacy Policy

GURJOT MEDIA CO PTY LTD ATF GURJOT MEDIA CO TRUST T/A GURJOT MEDIA CO – PRIVACY POLICY

Gurjot Media Co Pty Ltd ATF Gurjot Media Co Trust T/A Gurjot Media Co (ABN 44 389 487 885) (we, us or our), understands that protecting your personal information is important. This Privacy Policy sets out our commitment to protecting the privacy of personal information provided to us, or otherwise collected by us when providing our content creation, social media marketing, email marketing, photography and website management services or when interacting with you through our website (Services).

The information we collect

Personal information: is information or an opinion, whether true or not and whether recorded in a material form or not, about an individual who is identified or reasonably identifiable.

The types of personal information we may collect about you when you engage our Services include:

Identity Data including first name, middle name, last name, maiden name, title, date of birth, gender, job title, photographic identification, marital status, and images of you.
Profile Data including your username and password for your social media accounts and websites, profile picture, support requests you have made, content you post, send receive and share through your social media platforms and websites, information you have shared with our social media platforms and statistics from review websites.
Contact Data including billing address, delivery address, email address and telephone numbers.
Financial Data including bank account and payment card details (through our third party payment processors, BPAY and Square.)
Transaction Data including details about payments to you from us and from you to us and other details of products and services you have purchased from us or we have purchased from you.
Technical and Usage Data including statistics on your social media page and website views and sessions, acquisition sources, information about your access and use of our website, including through the use of Internet cookies, your communications with our website and the type of browser you are using.
Professional data including where you are a worker or freelancer of ours or applying for a role with us, your professional history such as your previous positions and professional experience.

Sensitive information is a sub-set of personal information that is given a higher level of protection. Sensitive information means information relating to your racial or ethnic origin, political opinions, religion, trade union or other professional associations or memberships, philosophical beliefs, sexual orientation or practices, criminal records, health information or biometric information.

In the course of providing our Services, we may collect, or come across such sensitive information in different situations, including during providing services which involve recording devices, that may give rise to unintentionally recording sensitive information or through reviewing your social media channels where you may share sensitive information about yourself.

How we collect personal information

We collect personal information in a variety of ways, including:

Directly: We collect personal information which you directly provide to us, including through the “Let’s Work Together” form on our website or when you request our assistance via email, via telephone or via our social media channels.
Indirectly: We may collect personal information which you indirectly provide to us while interacting with us, such as when you use our website, in emails, over the telephone and via our social media channels.
From third parties: We collect personal information from third parties, such as details of your use of our website from our analytics providers. Part of our service may involve us running your social media accounts and we may engage analytics providers to collect data about how the general public interact with your social media.
From publicly available sources: We collect personal data from publicly available resources such as professional networking sites such as LinkedIn and public social media accounts and websites.

Why we collect, hold, use and disclose personal information

We have set out below, in a table format, a description of the purposes for which we plan to collect, hold, use and disclose your personal information.

Purpose of use / disclosure

Type of Personal Information

To contact and communicate with you about our Services including in response to any support requests you lodge with us or other enquiries you make with us.

Identity Data
Contact Data
Profile Data

To contact and communicate with you about any enquiries you make with us via our website.

Identity Data
Contact Data

For internal record keeping, administrative, invoicing and billing purposes.

Identity Data
Contact Data
Financial Data
Transaction Data

For analytics including profiling on our website, market research and business development, including to operate and improve our Services, associated applications and associated social media platforms.

Profile Data
Technical and usage Data

To run and update your social media accounts and websites, marketing campaigns and access your back-end account with any review websites to respond to reviews (e.g. Trustpilot, Yelp).

Identity Data
Contact Data
Profile Data

To conduct research into trends in the marketing and digital space.

Identity Data
Profile Data
Technical and usage Data

To comply with our legal obligations or if otherwise required or authorised by law.

Any relevant Personal Information

Our disclosures of personal information to third parties

We may disclose personal information to:

our employees, contractors and/or related entities;
IT service providers, data storage, web-hosting and server providers such as cloud computing services;
marketing or advertising providers;
payment systems operators such as BPAY and Square;
our existing or potential agents or business partners;
courts, tribunals and regulatory authorities, in the event you fail to pay for services we have provided to you;
courts, tribunals, regulatory authorities and law enforcement officers, as required or authorised by law, in connection with any actual or prospective legal proceedings, or in order to establish, exercise or defend our legal rights; and
third parties to collect and process data, such as Google Analytics (To find out how Google uses data when you use third party websites or applications, please see www.google.com/policies/privacy/partners/ or any other URL Google may use from time to time); and
any other third parties as required or permitted by law, such as where we receive a subpoena.

Google Analytics: We may have enabled Google Analytics Advertising Features including Remarketing Features, Advertising Reporting Features, Demographics and Interest Reports, Store Visits, Google Display Network Impression reporting etc. We and third-party vendors may use first-party cookies (such as the Google Analytics cookie) or other first-party identifiers, and third-party cookies (such as Google advertising cookies) or other third-party identifiers together.

You can opt-out of Google Analytics Advertising Features including using a Google Analytics Opt-out Browser add-on found here. To opt-out of personalised ad delivery on the Google content network, please visit Google’s Ads Preferences Manager here or if you wish to opt-out permanently even when all cookies are deleted from your browser you can install their plugin here. To opt out of interest-based ads on mobile devices, please follow these instructions for your mobile device: On android open the Google Settings app on your device and select “ads” to control the settings. On iOS devices with iOS 6 and above use Apple’s advertising identifier. To learn more about limiting ad tracking using this identifier, visit the settings menu on your device.

Overseas disclosure

While we store personal information in Australia, where we disclose your personal information to the third parties listed above, these third parties may store, transfer or access personal information outside of Australia, including but not limited to, the United States of America.

Your rights and controlling your personal information

Your choice: Please read this Privacy Policy carefully. If you provide personal information to us, you understand we will collect, hold, use and disclose your personal information in accordance with this Privacy Policy. You do not have to provide personal information to us, however, if you do not, it may affect our ability to provide our Services to you and your use of our Services.

Information from third parties: If we receive personal information about you from a third party, we will protect it as set out in this Privacy Policy. If you are a third party providing personal information about somebody else, you represent and warrant that you have such person’s consent to provide the personal information to us.

Restrict and unsubscribe: To object to processing for direct marketing/unsubscribe from our email database or opt-out of communications (including marketing communications), please contact us using the details below or opt-out using the opt-out facilities provided in the communication.

Complaints: If you wish to make a complaint, please contact us using the details below and provide us with full details of the complaint. We will promptly investigate your complaint and respond to you, in writing, setting out the outcome of our investigation and the steps we will take in response to your complaint.

Storage and security

We are committed to ensuring that the personal information we collect is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures, to safeguard and secure personal information and protect it from misuse, interference, loss and unauthorised access, modification and disclosure.

While we are committed to security, we cannot guarantee the security of any information that is transmitted to or by us over the Internet. The transmission and exchange of information is carried out at your own risk.

Cookies

We may use cookies on our website from time to time. Cookies are text files placed in your computer's browser to store your preferences. Cookies, by themselves, do not tell us your email address or other personally identifiable information. However, they do recognise you when you return to our online website and allow third parties, such as Google and Facebook, to cause our advertisements to appear on your social media and online media feeds as part of our retargeting campaigns. If and when you choose to provide our online website with personal information, this information may be linked to the data stored in the cookie.

You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our website.

Links to other websites

Our website may contain links to other party’s websites. We do not have any control over those websites and we are not responsible for the protection and privacy of any personal information which you provide whilst visiting those websites. Those websites are not governed by this Privacy Policy.

Amendments

We may, at any time and at our discretion, vary this Privacy Policy by publishing the amended Privacy Policy on our website. We recommend you check our website regularly to ensure you are aware of our current Privacy Policy.

For any questions or notices, please contact [us/our Privacy Officer] at:

Gurjot Media Co Pty Ltd ATF Gurjot Media Co Trust T/A Gurjot Media Co (ABN 44 389 487 885)

Email: info@gurjotmediaco.com

Last update: 11 August 2022